My energy supplier is raising prices in Bulgaria. What can I do?
A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.
📜 The rules in Bulgaria
Price rises
Regulated household electricity prices are set by KEVR once a year, from 1 July. For 1 July 2026 – 30 June 2027 the average rise is 2.99%.
Switching supplier
Switching is free and unlimited, but you must first pay any debts to your current supplier. Your local grid company carries out the switch; the new supplier can file the request for you. For gas the switch is done within three weeks.
🪜 Step by step
- Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
- Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Bulgaria below.
- Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
- Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.
📇 Who to contact
❓ Questions
Can a fixed price be raised?
Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.
Do I pay an exit fee if I leave after a price rise?
In many countries you can leave without a fee when the price goes up. The rules for Bulgaria are on this page.
What if I missed the letter?
Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.
📎 Sources
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