How do I switch electricity or gas supplier in Bulgaria?

The short answer

Your supply does not stop when you switch: the cables, pipes and meter stay the same. Only the company that sends the bill changes.

📜 The rules in Bulgaria

Switching supplier

Switching is free and unlimited, but you must first pay any debts to your current supplier. Your local grid company carries out the switch; the new supplier can file the request for you. For gas the switch is done within three weeks.

Official source: me.government.bg · Checked 2026-09-27

The market

Most households still buy electricity from their regional end supplier at KEVR-approved prices; full market opening for households has been postponed. You may still switch to a licensed trader on the free market at any time. Gas customers may also choose their supplier.

Official source: me.government.bg · Checked 2026-09-27

Cooling-off period

For contracts made away from the trader's premises or at a distance (online, phone) you can withdraw within 14 days. Tell the trader in writing.

Official source: kzp.bg · Checked 2026-09-27

🪜 Step by step

Get your details readyTake your latest bill: meter point number, yearly use, and the end date and notice period of your contract.
Compare offersUse the price comparison below and look at the total yearly cost, not only the price per kWh. Check how long the price is fixed.
Sign with the new supplierIn most countries the new supplier arranges the switch, including notice to the old one. Keep the confirmation.
Check the final billRead your meter on the switch date and compare it with the old supplier’s final bill. Any credit must be paid back.

📇 Who to contact

Платформа за смяна на доставчик на електрическа енергия на КЕВР officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 platforma.dker.bg

Комисия за енергийно и водно регулиране (КЕВР)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 (+3592) 988 24 98🔗 www.dker.bg

Комисия за защита на потребителите (КЗП)Independent advice for consumersFor advice, template letters and a second opinion🔗 kzp.bg

❓ Questions

Will I be without power when I switch?

No. The physical supply continues; only the contract changes.

Can my old supplier charge an exit fee?

That depends on your contract and on the rules in Bulgaria shown on this page. Fees usually only apply to fixed-term, fixed-price contracts.

Can I cancel a new contract?

Contracts made at the door, by phone or online usually have a cooling-off period. The rules for Bulgaria are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🔄 How do I switch electricity or gas supplier in Bulgaria?