Electricity & gas · Denmark
Checked 2026-09-27Smart meter in Denmark: do I have to accept one?
The short answer
A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.
📜 The rules in Denmark
Smart meter
You can see your electricity use hour by hour on eloverblik.dk.
Official source: sparenergi.dk · Checked 2026-09-27
🪜 Step by step
- Check the letterWho installs it, the grid operator or the supplier, and when?
- Know your rightsSee below what the rules in Denmark are on the rollout and on refusing.
- Protect your dataAsk what data is collected and how often. You can usually see your own use online.
- Report problemsIf the meter seems wrong, ask the grid operator for a meter test.
📇 Who to contact
ForsyningstilsynetSupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 4171 5400🔗 forsyningstilsynet.dk
Forbrugerrådet TænkIndependent advice for consumersFor advice, template letters and a second opinion🔗 taenk.dk
❓ Questions
Does a smart meter cost extra?
The costs are usually part of the network charges. Some countries charge people who refuse.
Is my data safe?
Meter data is protected by data-protection law, and you decide who else may see detailed data.
What if the readings look wrong?
Ask the grid operator to check the meter.
📎 Sources
Checked: 2026-09-27
🧭 Is this still correct?
We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.
⚠️ Readers report that something here may have changed — we are checking it.
✅ Thank you — this keeps the page up to date for everyone.
🔗 Also useful
More help in Denmark
All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Denmark that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.