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Electricity & gas · Denmark
Checked 2026-09-27

🔄 How do I switch electricity or gas supplier in Denmark?

The short answer

Your supply does not stop when you switch: the cables, pipes and meter stay the same. Only the company that sends the bill changes.

📜 The rules in Denmark

Switching supplier

Standard notice is the current month plus 30 days (may be shorter). Consumer lock-in is at most 6 months. A fee applies only if you leave a fixed-price contract early; it must be proportionate and not exceed the supplier's direct loss. Your final bill must come within 4 weeks.

Official source: elpris.dk · Checked 2026-09-27

The market

You can freely choose your electricity supplier and product; the network company is fixed by where you live. Gas customers can also compare and choose a gas supplier via Forsyningstilsynet's Gasprisguiden.

Official source: elpris.dk · Checked 2026-09-27

Cooling-off period

You always have a 14-day right of withdrawal for electricity contracts made on the street, by phone or online, counted from when you receive the contract. Withdraw in writing and ask for confirmation.

Official source: elpris.dk · Checked 2026-09-27

🪜 Step by step

  1. Get your details readyTake your latest bill: meter point number, yearly use, and the end date and notice period of your contract.
  2. Compare offersUse the price comparison below and look at the total yearly cost, not only the price per kWh. Check how long the price is fixed.
  3. Sign with the new supplierIn most countries the new supplier arranges the switch, including notice to the old one. Keep the confirmation.
  4. Check the final billRead your meter on the switch date and compare it with the old supplier’s final bill. Any credit must be paid back.

📇 Who to contact

Elpris.dk officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 elpris.dk
ForsyningstilsynetSupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 4171 5400🔗 forsyningstilsynet.dk
Forbrugerrådet TænkIndependent advice for consumersFor advice, template letters and a second opinion🔗 taenk.dk

❓ Questions

Will I be without power when I switch?

No. The physical supply continues; only the contract changes.

Can my old supplier charge an exit fee?

That depends on your contract and on the rules in Denmark shown on this page. Fees usually only apply to fixed-term, fixed-price contracts.

Can I cancel a new contract?

Contracts made at the door, by phone or online usually have a cooling-off period. The rules for Denmark are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→

More help in Denmark

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