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Electricity & gas · Luxembourg
Checked 2026-09-27

🤝 Is there help with energy costs in Luxembourg?

The short answer

Many countries have a social tariff, a discount or an allowance for people on a low income, and free advice on saving energy.

📜 The rules in Luxembourg

Help if money is tight

There is no social energy tariff. Help comes through social legislation: the social office (office social) of your municipality can take over energy costs and guarantee a minimum supply for heating, cooking and lighting.

Official source: myilr.lu · Checked 2026-09-27

Free energy advice

Free public advice on saving energy and on state subsidies (Klimabonus); free hotline 8002 1190. If you cannot pay your bills, contact the social office of your municipality.

Regulated price

There is no regulated retail price; suppliers set their prices freely. Only the 'fourniture par défaut' price (for people without a contract, max. 6 months) is set via the ILR, and it is usually more expensive.

Official source: ilr.lu · Checked 2026-09-27

🪜 Step by step

  1. See what existsThe schemes in Luxembourg are listed below, with who qualifies.
  2. Check if it is automaticSome discounts are applied automatically. For others you have to apply.
  3. Get free adviceFree energy or debt advice can help you lower your bills and deal with arrears.
  4. Talk to your supplierAsk about a cheaper tariff or a payment plan, and register as a vulnerable customer if that applies.

📇 Who to contact

Klima-AgenceFree advice on energy costs and saving energyWhen bills are too high or you are behind on payments🔗 www.klima-agence.lu
Institut Luxembourgeois de Régulation (ILR)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 (+352) 28 228 228🔗 www.ilr.lu

❓ Questions

Do I have to apply?

It depends on the scheme. The details for Luxembourg are on this page.

Who gets the discount if I rent?

Usually the person named on the energy contract.

Is there help for heating oil or wood?

Some countries have separate heating allowances. Ask the social services of your municipality.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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