Am I allowed to cancel a subscription in Denmark?
Yes — you are well protected under the Consumer Contracts Act. Purchases and contracts made online, at a distance or off-premises have a 14-day right of withdrawal with no reason. A running subscription can be cancelled with at most 1 month's notice to the end of a month once 5 months have passed — so you are effectively bound for at most about half a year. Cancelling must be as easy as signing up; if you signed up online, you must be able to cancel online. If the seller did not inform you of the withdrawal right, it is extended by up to 12 months.
📋 The rules
- Distance and doorstep sales: 14-day right of withdrawal
- Subscription: cancel with at most 1 month's notice after 5 months
- A longer notice than 1 month cannot be agreed
- Cancelling must be as easy as signing up
- No information given: the withdrawal right is extended up to 12 months
🔓 Exceptions
- Custom-made goods and opened sealed hygiene items have no withdrawal right
- Large contracts over 20,000 kr a year can only be cancelled after 11 months
- Digital content started with your express consent loses the withdrawal right
⚠️ Penalties & fines
A trader who hides a binding period or refuses a valid withdrawal right can be fined. A dating site was fined 50,000 kr for hiding a binding period.
📎 Official sources
- Consumer Contracts Act · Retsinformation →
- Consumer Ombudsman · Cancellation →
- Forbrug.dk · Right of withdrawal →
❓ Frequently asked
Can I cancel a subscription?
Yes. A running subscription can be cancelled with at most 1 month's notice once 5 months have passed.
How long is the online withdrawal right?
14 days with no reason for distance sales and contracts made off-premises.
How long can I be bound to a subscription?
Effectively at most about half a year — 5 months plus 1 month's notice. A longer notice cannot be agreed.
Must cancelling be easy?
Yes. Cancelling must be as easy as signing up. If you signed up online, you must be able to cancel online.
What if the seller did not inform me of the withdrawal right?
Then the withdrawal right is extended by up to 12 months.
🔎 Common searches
What people search to land here:
- “can I cancel a subscription denmark”
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