Is there help with energy costs in Poland?

The short answer

Many countries have a social tariff, a discount or an allowance for people on a low income, and free advice on saving energy.

📜 The rules in Poland

Help if money is tight

A 'vulnerable electricity customer' (someone receiving housing allowance, dodatek mieszkaniowy) can get a flat-rate energy allowance. Apply at your municipality (wójt, burmistrz or prezydent miasta) with a copy of your electricity contract. It is paid monthly.

Zryczałtowany dodatek energetyczny 🔗 ure.gov.pl

Official source: ure.gov.pl · Checked 2026-09-27

Free energy advice

Free information line of URE for household customers: 22 244 26 36, Mon-Fri 8:00-15:00. Low-income households on district heating could claim the 2026 bon ciepłowniczy (applications closed 31 Aug 2026).

Punkt Informacyjny dla Odbiorców Energii i Paliw Gazowych (URE) 🔗 ure.gov.pl

Regulated price

Households can buy electricity at a URE-approved tariff from the four default sellers (PGE Obrót, Tauron Sprzedaż, Enea, Energa Obrót): on average 495.16 PLN/MWh net in 2026, just below the 2025 frozen price, so no freeze applies in 2026. Household gas tariffs are approved by URE for the last time for 2027.

Taryfa zatwierdzona przez Prezesa URE (grupy G / gaz W) 🔗 ure.gov.pl

Official source: ure.gov.pl · Checked 2026-09-27

🪜 Step by step

See what existsThe schemes in Poland are listed below, with who qualifies.
Check if it is automaticSome discounts are applied automatically. For others you have to apply.
Get free adviceFree energy or debt advice can help you lower your bills and deal with arrears.
Talk to your supplierAsk about a cheaper tariff or a payment plan, and register as a vulnerable customer if that applies.

📇 Who to contact

Zryczałtowany dodatek energetycznyDiscount or support scheme for energy costsIf you have a low income or receive benefits🔗 www.ure.gov.pl/pl/konsumenci/zbior-praw-konsumenta

Punkt Informacyjny dla Odbiorców Energii i Paliw Gazowych (URE)Free advice on energy costs and saving energyWhen bills are too high or you are behind on payments🔗 www.ure.gov.pl/pl/konsumenci/punkt-informacyjny-dla/4161,Punkt-Informacyjny-dla-Odbiorcow-Energii-i-Paliw-Gazowych.html

Urząd Regulacji Energetyki (URE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 22 244 26 36 🔗 www.ure.gov.pl

❓ Questions

Do I have to apply?

It depends on the scheme. The details for Poland are on this page.

Who gets the discount if I rent?

Usually the person named on the energy contract.

Is there help for heating oil or wood?

Some countries have separate heating allowances. Ask the social services of your municipality.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🤝 Is there help with energy costs in Poland?