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Electricity & gas · Poland
Checked 2026-09-27

📈 My energy supplier is raising prices in Poland. What can I do?

The short answer

A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.

📜 The rules in Poland

Price rises

Your seller must explain any price change clearly at least one month before it takes effect (not for dynamic-price contracts). If you do not accept other contract changes you may terminate; prices in URE-approved tariffs are not negotiable.

Official source: ure.gov.pl · Checked 2026-09-27

Switching supplier

Sign a new comprehensive contract; the new seller notifies the grid operator, who must complete the switch within 21 days (24 hours once your grid operator uses the CSIRE system; large operators from 19 Oct 2026). Open-ended contracts end free of charge; for fixed-term contracts signed after 23 Oct 2023 any fee is capped at the seller's direct loss.

Official source: ure.gov.pl · Checked 2026-09-27

🪜 Step by step

  1. Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
  2. Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Poland below.
  3. Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
  4. Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.

📇 Who to contact

Porównywarki ofert URE (Masz wybór) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 maszwybor.ure.gov.pl
Koordynator do spraw negocjacji przy Prezesie URESettles disputes with energy companiesWhen the company has not solved your complaint📞 22 487 56 22🔗 koordynator.ure.gov.pl
Urząd Regulacji Energetyki (URE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 22 244 26 36🔗 www.ure.gov.pl

❓ Questions

Can a fixed price be raised?

Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.

Do I pay an exit fee if I leave after a price rise?

In many countries you can leave without a fee when the price goes up. The rules for Poland are on this page.

What if I missed the letter?

Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→

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