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Electricity & gas · Poland
Checked 2026-09-27

📦 Moving house in Poland: what do I do about electricity and gas?

The short answer

Moving is a common moment for billing mistakes. Read the meters on both days and tell your supplier in time.

📜 The rules in Poland

The market

Every household can choose its electricity and gas seller. Most households still use a tariff offer with prices approved by URE; market offers (fixed, indexed or dynamic prices) also exist.

Official source: ure.gov.pl · Checked 2026-09-27

Switching supplier

Sign a new comprehensive contract; the new seller notifies the grid operator, who must complete the switch within 21 days (24 hours once your grid operator uses the CSIRE system; large operators from 19 Oct 2026). Open-ended contracts end free of charge; for fixed-term contracts signed after 23 Oct 2023 any fee is capped at the seller's direct loss.

Official source: ure.gov.pl · Checked 2026-09-27

🪜 Step by step

  1. Tell your supplier in advanceGive the moving date and your new address, and ask whether your contract can move with you.
  2. Read the metersTake dated photos of all meters on the day you leave and the day you arrive.
  3. Check the new homeFind out which grid operator serves the new address and whether the supply is connected.
  4. Check your final billCompare the final bill with your photos. Any credit must be refunded.

📇 Who to contact

Porównywarki ofert URE (Masz wybór) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 maszwybor.ure.gov.pl
PGE Dystrybucja — eastern and central PolandRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 991🔗 pgedystrybucja.pl/wylaczenia/zglaszanie-awarii
TAURON Dystrybucja — southern PolandRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 991🔗 www.tauron-dystrybucja.pl/wylaczenia/zglos-awarie
Enea Operator — western PolandRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 991🔗 www.operator.enea.pl/uslugidystrybucyjne/wylaczeniaiawarie
Energa-Operator — northern PolandRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 991🔗 energa-operator.pl/kontakt/zglaszanie-awarii
Urząd Regulacji Energetyki (URE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 22 244 26 36🔗 www.ure.gov.pl

❓ Questions

Can I take my contract with me?

Often yes, within the same country. Otherwise moving usually lets you end it.

What if the supply is off at the new home?

Contact a supplier or the grid operator to have it connected.

Who pays for energy between tenants?

The person on the contract pays until the move is reported. That is why the meter reading matters.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

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