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Electricity & gas · Cyprus
Checked 2026-09-27

🤝 Is there help with energy costs in Cyprus?

The short answer

Many countries have a social tariff, a discount or an allowance for people on a low income, and free advice on saving energy.

📜 The rules in Cyprus

Help if money is tight

EAC's Special Household Tariff (code 08) is for specific categories of vulnerable consumers: recipients of public assistance or guaranteed minimum income, families with three or more children on child benefit, low-income pensioners, single-parent families and people with certain disabilities or serious illnesses. You must be a Cypriot, EU or EEA citizen (or have equal rights) legally resident in the government-controlled areas; apply through the EAC portal or at an EAC customer service centre. Its extra cost is covered by the public service obligation (ΥΔΩ) charge on all bills.

Ειδική Οικιακή Διατίμηση για Συγκεκριμένες Κατηγορίες Ευάλωτων Καταναλωτών (Κωδικός 08) 🔗 pilot.eac.com.cy
Official source: pilot.eac.com.cy · Checked 2026-09-27

Regulated price

EAC Supply's household tariffs are regulated and approved by CERA. The bill includes an automatic fuel adjustment that follows EAC's actual fuel costs, plus charges for network use, public service obligations and the RES fund.

Ρυθμιζόμενες διατιμήσεις ΑΗΚ Προμήθειας (π.χ. Διατίμηση Οικιακής Χρήσης, κωδ. 01) 🔗 cera.org.cy
Official source: cera.org.cy · Checked 2026-09-27

🪜 Step by step

  1. See what existsThe schemes in Cyprus are listed below, with who qualifies.
  2. Check if it is automaticSome discounts are applied automatically. For others you have to apply.
  3. Get free adviceFree energy or debt advice can help you lower your bills and deal with arrears.
  4. Talk to your supplierAsk about a cheaper tariff or a payment plan, and register as a vulnerable customer if that applies.

📇 Who to contact

Ειδική Οικιακή Διατίμηση για Συγκεκριμένες Κατηγορίες Ευάλωτων Καταναλωτών (Κωδικός 08)Discount or support scheme for energy costsIf you have a low income or receive benefits🔗 pilot.eac.com.cy/supply/for-the-house/applications/apply-for-special-tariff-vulnerable-code-08
ΡΑΕΚ - Ρυθμιστική Αρχή Ενέργειας Κύπρου (CERA)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 00357 22 666363🔗 www.cera.org.cy/el-gr/katanalotes

❓ Questions

Do I have to apply?

It depends on the scheme. The details for Cyprus are on this page.

Who gets the discount if I rent?

Usually the person named on the energy contract.

Is there help for heating oil or wood?

Some countries have separate heating allowances. Ask the social services of your municipality.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

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