Phone & internetDA
Phone & internet · Denmark
Checked 2026-10-14

✈️ Travelling outside the EU with a plan from Denmark: how do I avoid a huge roaming bill?

The short answer

Outside the EU, roaming prices are not regulated and can be much higher. Abroad, your provider must text you its call and SMS prices free of charge, and its data price when you start using data, unless you opted out. Check prices before you travel.

Outside the EU and EEA, roaming can be very expensive, especially mobile data. Protections such as a spending limit and warning messages exist in some places; what applies with a plan from Denmark is below.

Official source: digst.dk · Checked 2026-10-14

📜 The rules in Denmark

The details

  • Data cap: your provider must block data automatically when the bill reaches €50 excluding VAT (about 465 kr. including VAT) and text you at 80%. You can actively agree a higher limit. (digst.dk)
  • Usage abroad can be registered with a delay, so you may use more than the cap before data is blocked. (digst.dk)
  • Voicemail can be costly: you pay both to receive the call and to forward it to your voicemail in Denmark. Switch voicemail off or use unconditional call forwarding. (digst.dk)
  • Since Brexit, Danish providers are no longer obliged to offer Roam-Like-at-Home in the United Kingdom. Check your subscription's terms. (digst.dk)

Teleankenævnet

Handles disputes about your phone bill, including roaming charges, after you have complained in writing to your provider without success.

Official source: digst.dk · Checked 2026-10-14

🪜 Step by step

  1. Check the prices before you goLook up your operator’s rates for the country you are visiting, or buy a travel add-on.
  2. Keep the spending limit onIf your operator offers a data spending limit, leave it on. It stops data use before the bill runs away.
  3. Switch off data roaming when you do not need itApps update in the background. Use Wi‑Fi and switch off data roaming in your phone’s settings.
  4. Consider a local SIM or eSIMFor longer trips, a local or travel SIM is often much cheaper.

📇 Who to contact

TeleankenævnetHandles disputes about your phone bill, including roaming charges, after you have complained in writing to your provider without success.📞 33 18 69 00🔗 teleanke.dk/klag-online-nu
DigitaliseringsstyrelsenSupervises phone and internet providers and explains your rightsFor information, and to report a provider that breaks the rules📞 3392 5200🔗 digst.dk/tele/telefoni-og-internet/information-til-borgere-og-slutkunder

Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.

❓ Questions

What happens when I reach the spending limit?

Where a limit applies, data stops or you are asked whether you want to continue. You decide whether to go on.

Do ships and planes count as abroad?

Networks on ships and planes often run via satellite, are not covered by the usual roaming rules and can be very expensive.

Can I dispute a huge roaming bill?

Yes. Complain to the operator first, then go to the dispute body if you cannot agree.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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