🤝 Is there a social tariff or cheaper phone and internet for people on a low income in Slovenia?

The scheme

Posebne cenovne opcije ali paketi za potrošnike z nizkimi dohodki oziroma s posebnimi potrebami (univerzalna storitev)

Who qualifies

Recipients of financial social assistance or income support, recipients of attendance allowance, people with at least 60% hearing impairment or at least 80% other physical impairment, children with special needs, and recipients of child care allowance.

The details

• Once a year AKOS compares the change in prices of telephone and broadband access with the change in average net wages and in the cost-of-living index, using Statistical Office data, to decide whether such options are needed. (uradni-list.si)
• If you can't get adequate, affordable broadband at your permanent address on the market, you can ask for universal service: internet of at least 10 Mbit/s down and 1 Mbit/s up. Telekom Slovenije is the designated provider from 1 July 2026 to 1 July 2029. (mipi.si)
• First ask Telekom Slovenije (080 8000) for a commercial connection; if it can't offer one, explicitly invoke your right to universal service. Connection normally within 15 days, at most 30. It is affordable but not free. (mipi.si)
• Disabled end users are entitled to adapted terminal equipment giving them equal use of and access to universal service, including emergency services. (uradni-list.si)

Agencija za komunikacijska omrežja in storitve Republike Slovenije (AKOS)

Supervises universal service: contact it if you were refused universal service you are entitled to, or the connection was not made in time.