Phone & internetLT
Phone & internet · Lithuania
Checked 2026-10-14

📦 I am moving house: what happens to my internet contract in Lithuania?

The short answer

Moving gives no special right to leave. Providers usually serve the address in the contract, and RRT cannot make them serve your new one. If they cannot and you cancel, it is not their fault, so discounts may be reclaimed before the minimum term ends.

When you move, your provider may be able to take the service with you. If it cannot offer the same service at the new address, you may be able to end the contract. The rules for Lithuania are below.

Official source: rrt.lt · Checked 2026-10-14

📜 The rules in Lithuania

The details

  • Early-termination charges are capped: they must reflect the provider's real losses and may never exceed the monthly fees left to pay until the end of the term. (e-seimas.lrs.lt)
  • If you move a fixed line, you can keep your landline number free of charge within the area that has the same area code. (e-seimas.lrs.lt)
  • Before you move, check what is available at the new address: RRT's broadband coverage and speed map shows networks by speed level and technology, and Matuok.lt shows measured results. (rrt.lt)

Lietuvos Respublikos ryšių reguliavimo tarnyba (RRT)

Lithuania's telecom regulator. It monitors providers, handles complaints and requests about phone and internet services, and gives free advice by phone or at rrt@rrt.lt.

📞 +370 800 200 30🔗 rrt.lt
Official source: rrt.lt · Checked 2026-10-14

🪜 Step by step

  1. Tell the provider earlyGive your moving date and new address, and ask whether the same service is available there.
  2. Check what changesAsk whether the move restarts the minimum term, costs a fee or changes the speed or the price.
  3. Book the connection in timeArrange the connection at the new home early, especially if a technician has to come.
  4. End the contract if you need toIf the service is not available at the new address, ask in writing to end the contract under the rules for Lithuania.

📇 Who to contact

Lietuvos Respublikos ryšių reguliavimo tarnyba (RRT)Lithuania's telecom regulator. It monitors providers, handles complaints and requests about phone and internet services, and gives free advice by phone or at rrt@rrt.lt.📞 +370 800 200 30🔗 rrt.lt
Valstybinė vartotojų teisių apsaugos tarnyba (VVTAT)Independent advice for consumersFor advice, template letters and a second opinion🔗 vvtat.lt

❓ Questions

Does moving restart my minimum term?

Ask the provider in writing before you agree to anything new, and check the rules for Lithuania on this page.

What if the new home has no connection yet?

Ask the provider for the earliest possible date. A mobile internet plan can bridge the gap.

I am moving abroad. Can I end the contract?

Ask the provider and check your contract and the rules for Lithuania. Keep proof of your move.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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