Phone & internetSV
Phone & internet · Sweden
Checked 2026-10-14

📦 I am moving house: what happens to my internet contract in Sweden?

The short answer

Moving does not give you a right to end your contract early. You must pay for the whole binding period, even if the service does not work in your new home; the operator can demand the remaining months as a lump sum.

When you move, your provider may be able to take the service with you. If it cannot offer the same service at the new address, you may be able to end the contract. The rules for Sweden are below.

Official source: konsumentverket.se · Checked 2026-10-14

📜 The rules in Sweden

The details

  • Before you move, check on PTS's Bredbandskartan whether broadband is available at the new address and who provides it there. (pts.se)
  • Your notice period may be at most one month (7 kap. 13 § LEK), so if no binding period remains, cancel about a month before you move. (riksdagen.se)
  • Cancel in writing, for example by email, and ask for a confirmation. The operator cannot require you to cancel in a particular way, such as by phone. (konsumentverket.se)
  • A fibre connection contract applies to the property: you are usually still bound if you move or sell during the installation, so agree with the buyer on who pays. (konsumentverket.se)

Bredbandskartan (PTS)

PTS's map showing whether broadband is available in an area, and which network owners and service providers operate there.

🔗 bredbandskartan.pts.se
Official source: pts.se · Checked 2026-10-14

Telekområdgivarna

Free, impartial advice on TV, phone, broadband and fibre subscriptions, before you sign or when you cannot agree with your operator. A non-profit funded by participating operators, with Konsumentverket and PTS on its board.

📞 08-522 767 00🔗 telekomradgivarna.se
Official source: konsumentverket.se · Checked 2026-10-14

🪜 Step by step

  1. Tell the provider earlyGive your moving date and new address, and ask whether the same service is available there.
  2. Check what changesAsk whether the move restarts the minimum term, costs a fee or changes the speed or the price.
  3. Book the connection in timeArrange the connection at the new home early, especially if a technician has to come.
  4. End the contract if you need toIf the service is not available at the new address, ask in writing to end the contract under the rules for Sweden.

📇 Who to contact

Bredbandskartan (PTS)PTS's map showing whether broadband is available in an area, and which network owners and service providers operate there.🔗 bredbandskartan.pts.se
TelekområdgivarnaFree, impartial advice on TV, phone, broadband and fibre subscriptions, before you sign or when you cannot agree with your operator. A non-profit funded by participating operators, with Konsumentverket and PTS on its board.📞 08-522 767 00🔗 telekomradgivarna.se
Post- och telestyrelsen (PTS)Supervises phone and internet providers and explains your rightsFor information, and to report a provider that breaks the rules📞 08-678 55 00🔗 www.pts.se

Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.

❓ Questions

Does moving restart my minimum term?

Ask the provider in writing before you agree to anything new, and check the rules for Sweden on this page.

What if the new home has no connection yet?

Ask the provider for the earliest possible date. A mobile internet plan can bridge the gap.

I am moving abroad. Can I end the contract?

Ask the provider and check your contract and the rules for Sweden. Keep proof of your move.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

✉️Write my letter: Leave a phone or internet contract · Complaints→📶Phone or internet contract · Who do I contact?→☎️Unwanted sales calls · Who do I contact?→📅Minimum term & notice→🔄Switching provider→🌐Copper switch-off & fibre→📲Keep your number→📈Price rise→

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