How long can a phone or internet contract last in Greece, and how do I end it?
A phone or internet contract may not bind you for more than 24 months. After an automatic extension you can end it at any time, with at most one month's notice and no charge beyond the service you use (art. 213, Law 4727/2020).
Phone and internet contracts often start with a minimum term and then run on. How long that first term may be, and how much notice you give once it is over, depends on the rules in Greece.
📜 The rules in Greece
The details
- If your contract renews automatically or turns indefinite-term, the provider must warn you twice, through every channel it uses for your bills, the first time at least two months before the end date. (eett.gr)
- Ending a fixed-term contract in its first two months costs two monthly fees; later, a quarter of the monthly fees left until the end date. Part of any device or connection subsidy still to be paid off is added. (eett.gr)
- No early-termination fee is allowed for indefinite-term contracts, prepaid, unfavourable contract changes or speed below the contractual minimum. No renewal fee either when your contract has become indefinite-term and you sign a new fixed-term one. (eett.gr)
- Adding services or equipment from the same provider does not extend your original contract term, unless you expressly agree to that when you order. (eett.gr)
Εθνική Επιτροπή Τηλεπικοινωνιών και Ταχυδρομείων (ΕΕΤΤ)
File a complaint with the online form after you have first complained to your provider, which must reply in writing within 20 calendar days. EETT can impose penalties but does not settle individual disputes or award compensation.
Συνήγορος του Καταναλωτή
Free out-of-court mediation of disputes with your phone or internet provider. Complaints are not accepted by phone; file online, by post or in person.
🪜 Step by step
- Find your start date and termYour contract summary or online account shows when the minimum term ends and whether the contract now runs on.
- Check the notice periodOnce the minimum term is over, the notice period is often short. The rule for Greece is on this page.
- Give notice in a way you can proveUse the provider’s online cancellation, an email or a letter, and keep the confirmation with the end date.
- Return equipment and check the last billSend back rented equipment if you are asked to, and check that you are not billed after the end date.
📇 Who to contact
Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.
❓ Questions
Can I leave during the minimum term?
Usually only by paying an exit fee or the remaining charges. Some situations, such as a change to your contract terms, can give you the right to leave earlier.
Does my contract renew automatically?
Many contracts run on after the minimum term. Whether the provider must remind you first, and how you can end it then, is in the rules for Greece on this page.
Does a phone bought with the contract change anything?
A phone or other equipment bought with the contract can come with its own payments. Check whether they continue if you end the service.
📎 Sources
- eett.gr →
- eett.gr →
- eett.gr →
- eett.gr →
- synigoroskatanaloti.gr →
- eett.gr →
- synigoroskatanaloti.gr →
- kepka.org →
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