← FFCheckElectricity & gasBG
Electricity & gas · Bulgaria
Checked 2026-09-27

📦 Moving house in Bulgaria: what do I do about electricity and gas?

The short answer

Moving is a common moment for billing mistakes. Read the meters on both days and tell your supplier in time.

📜 The rules in Bulgaria

The market

Most households still buy electricity from their regional end supplier at KEVR-approved prices; full market opening for households has been postponed. You may still switch to a licensed trader on the free market at any time. Gas customers may also choose their supplier.

Official source: me.government.bg · Checked 2026-09-27

Switching supplier

Switching is free and unlimited, but you must first pay any debts to your current supplier. Your local grid company carries out the switch; the new supplier can file the request for you. For gas the switch is done within three weeks.

Official source: me.government.bg · Checked 2026-09-27

🪜 Step by step

  1. Tell your supplier in advanceGive the moving date and your new address, and ask whether your contract can move with you.
  2. Read the metersTake dated photos of all meters on the day you leave and the day you arrive.
  3. Check the new homeFind out which grid operator serves the new address and whether the supply is connected.
  4. Check your final billCompare the final bill with your photos. Any credit must be refunded.

📇 Who to contact

Платформа за смяна на доставчик на електрическа енергия на КЕВР officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 platforma.dker.bg
Електроразпределителни мрежи Запад (ЕРМ Запад) — Западна България (вкл. София)Runs the local grid, meters and connectionsPower cut, meter problem, new connection📞 0700 10 010🔗 ermzapad.bg/bg/contacts
Електроразпределение Юг (EVN) — Югоизточна БългарияRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 0700 1 0007🔗 www.elyug.bg/SpecialPages/ND_FAQ.aspx
Електроразпределение Север (Energo-Pro) — Североизточна БългарияRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 0700 161 61🔗 www.erpsever.bg/bg/kontakti
Комисия за енергийно и водно регулиране (КЕВР)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 (+3592) 988 24 98🔗 www.dker.bg

❓ Questions

Can I take my contract with me?

Often yes, within the same country. Otherwise moving usually lets you end it.

What if the supply is off at the new home?

Contact a supplier or the grid operator to have it connected.

Who pays for energy between tenants?

The person on the contract pays until the move is reported. That is why the meter reading matters.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

More help in Bulgaria

All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Bulgaria that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.