My energy supplier is raising prices in Lithuania. What can I do?
A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.
📜 The rules in Lithuania
Price rises
A supplier can change the contract price only by changing the contract terms, and must inform you in writing or electronically, including your right to cancel. If you do not accept the new price, you may end the contract free of charge and switch.
Switching supplier
You choose a supplier and sign with them; the new supplier must tell the grid operator ESO two weeks before the contract starts, and supply usually starts on the 1st of a month. Leaving a supplier carries no sanctions if you give notice and pay as your contract requires.
🪜 Step by step
- Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
- Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Lithuania below.
- Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
- Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.
📇 Who to contact
❓ Questions
Can a fixed price be raised?
Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.
Do I pay an exit fee if I leave after a price rise?
In many countries you can leave without a fee when the price goes up. The rules for Lithuania are on this page.
What if I missed the letter?
Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.
📎 Sources
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