Moving house: phone and internet contract in Latvia

The short answer

The Electronic Communications Law has no special rule for moving house, so your contract decides whether the service can move with you. An open-ended contract can always be ended with one month's notice and no penalty.

When you move, your provider may be able to take the service with you. If it cannot offer the same service at the new address, you may be able to end the contract. The rules for Latvia are below.

Official source: likumi.lv · Checked 2026-10-14

📜 The rules in Latvia

The details

If you end a fixed-term contract early because you move, the provider may charge a penalty, but it must be split proportionally over each full month left. (likumi.lv)
Check which internet services are available at the new address on platjoslaskarte.lv, which shows providers, technologies and maximum speed ranges for each address. (sprk.gov.lv)
Tell your provider about your new correspondence address, as changes to your details can affect how the contract is carried out. (sprk.gov.lv)
If you change provider when you move, you can still port your number within one month after your old contract ends, unless you gave up this right. (likumi.lv)

Sabiedrisko pakalpojumu regulēšanas komisija (SPRK)

If your provider has not solved the problem, send SPRK a written complaint: signed with a secure e-signature to sprk@sprk.gov.lv, as a signed letter to Skanstes iela 25, Rīga, LV-1013, or through your official e-address.

📞 +371 67097200 🔗 sprk.gov.lv

Official source: sprk.gov.lv · Checked 2026-10-14

🪜 Step by step

Tell the provider earlyGive your moving date and new address, and ask whether the same service is available there.
Check what changesAsk whether the move restarts the minimum term, costs a fee or changes the speed or the price.
Book the connection in timeArrange the connection at the new home early, especially if a technician has to come.
End the contract if you need toIf the service is not available at the new address, ask in writing to end the contract under the rules for Latvia.

📇 Who to contact

Sabiedrisko pakalpojumu regulēšanas komisija (SPRK)If your provider has not solved the problem, send SPRK a written complaint: signed with a secure e-signature to sprk@sprk.gov.lv, as a signed letter to Skanstes iela 25, Rīga, LV-1013, or through your official e-address.📞 +371 67097200 🔗 www.sprk.gov.lv/lv/sudzibu-izskatisana

Patērētāju tiesību aizsardzības centrs (PTAC)Independent advice for consumersFor advice, template letters and a second opinion🔗 www.ptac.gov.lv/lv

❓ Questions

Does moving restart my minimum term?

Ask the provider in writing before you agree to anything new, and check the rules for Latvia on this page.

What if the new home has no connection yet?

Ask the provider for the earliest possible date. A mobile internet plan can bridge the gap.

I am moving abroad. Can I end the contract?

Ask the provider and check your contract and the rules for Latvia. Keep proof of your move.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

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📦 I am moving house: what happens to my internet contract in Latvia?