Is there a social tariff or cheaper phone and internet for people on a low income in Greece?
Greece's Universal Service gives every consumer access to adequate broadband and fixed-line calls at an affordable price, at most €27 a month. After a tender, EETT designated NOVA as the universal service provider.
Some countries have a social tariff or other support so that people on a low income can afford a phone and internet connection, and many guarantee a basic connection. What exists in Greece is below.
📜 The rules in Greece
The scheme
Καθολική Υπηρεσία (Universal Service)
Who qualifies
All consumers in Greece. You can make a reasonable request for a connection when no product with the same or better features is offered at a lower price than the universal service.
The details
- Adequate broadband means at least 10 Mbps contract speed, 1 Mbps upload and 4 Mbps actual download, flat-rate or at least 30 GB a month, with unlimited local and long-distance calls (1,500 minutes if not over a fixed network). (eett.gr)
- Connection is free if you are within 200 m of the network or it costs up to €1,500. Above that, the provider makes you an offer and you pay the difference over €1,500. (eett.gr)
- In remote areas with no network within 200 m, or where connecting costs over €1,500, every mobile operator must offer a connection of up to 30 GB a month for no more than €27. (eett.gr)
- Aged 15 to 29? Register in the ΜηΔΑΤε register to be exempt from the mobile subscriber fee (10% of the bill before VAT, or of prepaid top-ups). The Ministry of Finance is responsible. (eett.gr)
Εθνική Επιτροπή Τηλεπικοινωνιών και Ταχυδρομείων (ΕΕΤΤ)
Designates the universal service provider through a tender procedure and publishes what the universal service must include.
🪜 Step by step
- See what existsThe schemes and rights in Greece are listed on this page, with who qualifies.
- Check whether you qualifySupport is often linked to benefits, age, disability or income. Have proof ready.
- Apply or ask your providerSome schemes need an application; others are offered through the providers.
- Look for cheaper plansBasic plans, prepaid SIMs and mobile internet can cost less than a full package.
📇 Who to contact
❓ Questions
Is there a right to a basic internet connection?
Many countries guarantee a basic connection at an affordable price. The rule for Greece, if there is one, is on this page.
Do I have to apply?
Usually yes. The details for Greece are on this page.
Can I get help with a debt to my provider?
Ask the provider for a payment plan, and contact free debt advice before your line is cut off.
📎 Sources
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