Your rights

Article 5: cancellation

Your rights when a flight is cancelled — and how the notice period decides whether cash is owed.

Legal referenceEU 261, Art. 5

When a flight is cancelled, Art. 5 gives you three things: a choice of reimbursement or re-routing (Art. 8), the right to care while you wait (Art. 9), and — depending on notice — fixed compensation (Art. 7).

The notice rule

No compensation is due if the airline told you 14 days or more before departure. Inside 14 days, compensation is due unless you were offered a reasonable alternative close to your original times. Compensation is also off if the airline proves extraordinary circumstances — but the refund and care still stand.

The airline carries the burden of proving both that it gave you timely notice and that any extraordinary circumstance was unavoidable.

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